Privacy & Security Statement

Thank you for visiting Family Service of Central Massachusetts web site and reviewing our privacy and security statement. Family Services is strongly committed to maintaining the privacy of your personal information and the security of our computer system. With respect to the collection, use and disclosure of personal information, Family Services makes every effort to ensure compliance with the applicable federal law, including, but not limited to, The Privacy Act of 1974, The Paperwork Reduction Act of 1955, and The Freedom of Information Act.

As a general rule, Family Services does not collect personally identifying information about you when you visit our site, unless you choose to provide such information to us. The information we receive depends upon what you do when visiting our site.

If you respond to an online request for personal information:

Generally, the information requested by Family Services will be used to respond to your inquiry or to provide you with the service associated with the request. You also may decide to send us personally identifying information, for example your mailing address, in an electronic mail message requesting that information be mailed to you. Information collected in this manner is used solely for responding to requests for information or records. We may forward your e-mail to other Agency staff that are better able to respond to you.

Our Web site has several links to other sites. When you link to any of these sites, you are no longer on our site and are subject to the privacy policy of the new site.

For security purposes and to ensure that this service remains available to all users, our web site also employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

Unauthorized attempts to upload information or change information on this service are strictly prohibited and may be punishable under The Computer Fraud and Abuse Act of 1986 and The National Information Infrastructure Protection Act of 1996.