Client Rights

  1. To be treated with dignity and respect.
  2. To have all information maintained in confidence.
  3. To obtain information about the staff’s professional qualifications.
  4. To review and obtain a copy of your records.
  5. To refuse services or end treatment.
  6. To issue complaints and have them responded to in a timely manner


Family Services of Central Massachusetts will make every effort to provide the most satisfactory services.

We welcome your suggestions for improvement.