Our Commitment to Your Satisfaction

Family Services of Central Massachusetts will make every effort to provide the most satisfactory services.

  1. To be treated with dignity and respect.
  2. To have all information maintained in confidence.
  3. To obtain information about the staff’s professional qualifications.
  4. To review and obtain a copy of your records.
  5. To refuse services or end treatment.
  6. To issue complaints and have them responded to in a timely manner

We welcome your suggestions for improvement. Please call us or use the form on our contact us page.


Caring for the Future